Our standard shipping usually takes 3–7 business days after your order is confirmed. Custom-made items may take a little longer since each one is handcrafted with care.
Currently, we ship within [USA], but we’re working to expand international delivery soon. Stay tuned for updates!
Once your order ships, you’ll receive an email with a tracking link so you can follow your package in real time.
We accept all major credit and debit cards — Visa, MasterCard, American Express, PayPal, and Apple Pay.
All payments are 100% secure through our encrypted checkout.
Currently, each order can be completed using one payment method only.
If your payment fails, please double-check your billing details or try again with a different method.
Still having trouble? Contact us through the Support page — we’ll help you sort it out right away.
Simply browse our products, click “Add to Cart”, and proceed to Checkout. You’ll receive an order confirmation email right after completing your purchase.
Orders can be changed or canceled within 12 hours of purchase. After that, your handmade item enters production and cannot be modified.
We’re so sorry if that happens! Please contact us within 48 hours of delivery with photos, and we’ll replace or refund your order immediately.
Yes! Every tumbler is carefully handmade with love and attention to detail. Each piece is slightly unique — that’s what makes it special.
To keep your tumbler looking new:
Hand wash only (no dishwasher)
Avoid soaking the lid for long periods
Do not microwave
Proper care will keep your tumbler shining for years!
Yes! We love custom orders. You can contact us through our Contact page or email us your idea — we’ll bring your vision to life.
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